Support
Help center
Browse common questions and guides below. If you can't find what you're looking for, reach out via our contact page and we'll get back to you promptly.
Getting started
- Creating your first essayComing soon
- How the AI sidebar worksComing soon
- Using the outline generatorComing soon
- Importing existing writingComing soon
Account and billing
- Upgrading to PremiumComing soon
- Cancelling your subscriptionComing soon
- Updating payment detailsComing soon
- Requesting a refundComing soon
Writing and feedback
- Understanding your AI analysis scoreComing soon
- Choosing your academic levelComing soon
- Citation style supportComing soon
- Vocabulary and style suggestionsComing soon
Privacy and data
- How your essays are storedComing soon
- Deleting your account and dataComing soon
- AI training and your contentComing soon
- Data exportComing soon
Still need help? Our support team typically responds within one business day.
Contact support